Frequently Asked Questions

HOW CAN I PROVIDE FEEDBACK?

We always want to hear about our guests' experiences, whether it's a compliment, a suggestion or feedback about something we could have done better. Please send us your thoughts by clicking the link below. Please submit feedback via our Contact Us page.

Please submit feedback via our Contact Us page.

WHAT ARE THE CAPITAL Burger’S HOURS OF OPERATION?

Our hours vary by location. Please click below to find The Capital Burger you plan to visit. Generally speaking, lunch and dinner is served daily. Find The Capital Burger near you.

DOES THE CAPITAL BURGER OFFER TO-GO ORDERING?

For your convenience we offer online ordering, visit our Takeout menu to place an order.

DOES THE CAPITAL BURGER OFFER VEGETARIAN DISHES?

We want every guest at The Capital Burger to feel welcome. We offer several items for vegetarians, including a house-made vegetarian burger as well as a variety of salads. Please ask your server for information about our vegetarian offerings.

DOES THE CAPITAL BURGER HAVE GLUTEN-FREE OFFERINGS?

All of our burgers, grilled chicken sandwich and vegetarian burger can be served with a gluten-free bun. We are happy to provide you with those offerings at the restaurant upon request. Our kitchen is not a gluten-free environment, however, so it is possible these menu items could come into contact with gluten during preparation. If you’re highly sensitive to gluten, please let your server know.

WHERE CAN I VIEW THE CAPITAL BURGER MENU?

Simply click on our Menu page to view our menus.

What are the signature menu items at The Capital Burger?

The Capital Burger specializes in luxe burgers, sea salt french fries, house-made pickles and hand-spun milkshakes. In partnership with Pat LaFrieda Meat Purveyors, The Capital Burger created a proprietary burger blend that is distinctive and memorable. While burgers are our specialty, we also offer a variety of equally appealing options, including our Maine Lobster Roll, Southern-Style Fried Chicken Sandwich and, for a sweet finish, our Signature Mason Jar Cheesecake.

DOES THE CAPITAL BURGER HAVE A FULL BAR?

With a strong emphasis on friendly, professional service, the bar will offer wine, spirits, cocktails and beers in a lively, attractive setting. We are especially enthusiastic about our wine list, offering more than 20 wines by the glass. Our signature Stoli Doli is a highlight on our menu of classic and specialty cocktails. We also feature local breweries in our selection of beers on tap and by the bottle.

HOW CAN I PURCHASE CAPITAL BURGER GIFT CARDS?

You can buy either traditional or electronic Capital Burger Gift Cards online. Order gift cards here.

 

HOW CAN I CHECK THE STATUS OF MY GIFT CARD ORDER?

Simply call 866-518-9113, Monday-Friday, 9am-8pm ET, or e-mail giftcardservices@gift.thecapitalburger.com.

Buying a gift card to pay someone?

There are a variety of Gift Card scams that request payment by Gift Card. Darden Restaurants is not responsible for, and assumes no liability to you for, any unlawful conduct or fraud by any third party associated with any Gift Card. If anyone insists you pay with gift cards, decline the offer and report the incident to the NYS Division of Consumer Protection at 800-697-1220 (if NY Resident) or report it to the FTC at ftc.gov/complaint.

HOW DO I GET THE BALANCE ON MY GIFT CARD?

Have your 16-digit Capital Burger Gift Card number(s) ready and call 877-500-9706 or click here to check your Gift Card balance online.

HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER ONCE ITS PLACED?

Orders are typically fulfilled within 2 business days and mailed via your chosen method

• USPS Orders are typically received with 10-12 Business Days
• UPS 2nd Day Orders are typically received within 4-5 Business Days
• UPS Next Day orders are typically received within 3 Business Days